Reviews

Here's a Taste of Our Raving Customers

It never fails to impress us how loyal and great our customers are! For those who have left us reviews thank you for your continued support. We can't wait to serve our community.

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5

I have taken my wife's car and my daughters car. Both times I knew what was wrong but didn't have the tools or time to do it. MAS only fixed what they found wrong with out trying to up sell. They even suggested some things that I could do myself to save me some money. Now I take my truck there!

5

Great service from the start. They have the lowest quote to replace the motor for my electric window. They picked me up from work at lunch to pick my car up. Very friendly staff and would recommend to friends and family.

5

Only what's needed. Fair and upfront.

Thanks for the great review Richard! Its always nice to see a guy with a custom car like you have, trust us with your work. Good luck in your new business venture and thanks again!

- My Auto Surgeon
5

Being new to the area, my boyfriend and I were very skeptical about finding a good, reliable mechanic that we could count on to be honest, dependable, and reliable. We have found all of those things in my auto surgeon! And on top of their good and honest work, the customer service is absolutely exceptional! They have worked on both our cars over the past year and each time we had a problem, it was diagnosed and corrected within 24 hours. I highly recommend my auto surgeon to any one who is looking for someone who you can count on to be both fair and honest!

5

Just used Justin (My Auto) for the first time. Absolutely excellent! Highly recommended from America's Tire---I see why. Professional and very reasonably priced. Clearly he wants you as a repeat customer and not a one time "rip off artist" --- he's got my business!!

5

Wow, just moved to the area & needed routine oil change - saw other reviews & called - friendly, professional, serviced in timeframe indicated - honest! FYI - in light industrial area, no shopping, coffee, time consuming thing to do - BUT - do have comfy in&outdoor sitting, Keurig coffee, TV, free WIFI...yes, I will be back!

5

My Auto Surgeon had worked on many of my cars and whether they were replacing parts or just doing regular service, the service they provide is world-class and so is the work they do. Honest, intelligent, reliable group of guys. Great pricing too!

5

They are less expensive than other shops, honest and do great work. All things that go a long way for me and my family. If these things are important to you, then I highly recommend My Auto Surgeon! Brought our SUV in for a brake inspection after getting a quote from a bigger chain shop. I didn't trust the reco so I went to My Auto Surgeon for a 2nd opinion. While I waited my turn I listened to Justin explain what they fixed on another customer's car. He had before/after pic and old parts to show exactly what they did. I've never seen this! I've always had to take the shop's word for it! Impressive! For our car, Justin and his team determined it was not a safety requirement to change my pads/rotors even though I was told otherwise by the 1st shop. Justin gave me an honest assessment of timing until we should replace them. They charged us less then the big chain auto shop so we chose to get it done here. Overall great experience!

5

Since moving to Roseville 2 years ago with 2 cars to be maintained we have only used My Auto Surgeon as our "go to place" for both routine maintenance and repair work. The recommendation we got from friends to use My Auto Surgeon for our cars was priceless . From the start when you first walk in you know you are dealing with people who like their work. Prices are fair, everything is made clear, service is dependable. It is a great feeling to have proven confidence in the people you count on to keep your vehicle operating safely. Don't know if this person will write a review, but as I was paying my bill a man arrived for his appointment carrying food, electronics, and reading material because he was from a town over 30 miles away and knew he would be spending the day while they worked on his car! Not many businesses inspire that level of loyalty, this one does.

5

I have taken my vehicle to this shop and received excellent service by Justin, who initially answered the phone. Marlene was fun and helpful when I brought the vehicle in. Chris was professional and friendly when I picked up. I felt like I received the best deal and the best service. I then referred my parents who brought their vehicle down from Grass Valley. They had the same experience. I have referred two clients since and both have come back to me with excellent reviews. WORD OF MOUTH IS THE BEST... OR THE WORST FOR A BUSINESS. For this business it is definitely the BEST! Stay humble and happy...I appreciate how you treated me and my family and friends!

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