Rocklin Auto Repair

Went in today to get a smog check, comfortable clean waiting area with complimentary water and coffee. In and out (passed) in 25 minutes. Very professional. Will definitely go back

Hard to believe 5 stars as I had a 2 star experience. Basically I have commercial vehicles and needed them diagnosed and repaired timely. I had my truck ther for 2 days and they did not change the oil and my truck still runs rough. I got charged $215.00 give or take a few bucks for a oxegen sensor. It was installed on Thursday. On Friday I called at 8am and was told they would call me back t 11. They did not call so at 12 I called and was told it's ready. When I got there my truck was parked on a residential street and out of direct sight. I brought it to Scotties in Rocklin and he had to call my auto surgeon and determination was to change another O2 sensor as it still ran the same rough way. I did get a call from owner and also a refund but I'm still out my time and headache. I did also discuss with the owner a a day or two prior fishing for a goto mechanic for small fleet. I get that possibility a bad employee may be the cause but that's what happen and hopefully this review helps sculp this business to improve.

My Auto Surgeon has always done a great job on my car, but a particular employee's customer service is what warrants this five star rating. Eric's customer service skills has far exceeded ANY I've dealt with in terms of auto repair. He was very personable and accomodating to any need that guests had. Even in the face of an irrational woman who was at fault for coming into the wrong location, Eric's spectacular demeanor didn't falter. Eric noticed the small details and went above and beyond to make sure everyone, irrational woman included, felt comfortable and welcomed. From noticing a particular keychain and connecting with guests to seeing that a guest had an iPad with them and offering the WiFi password without being asked, it's this level of customer service that will keep me coming back to this place. I'm very comfortable in giving My Auto Surgeon a five-star rating thanks to his exceptional efforts. It might seem insignificant to some, but the little things he does most definitely goes a long way. Keep up the terrific work!

Great service. AWESOME waiting room with a tv. Good service. Very affordable. They even checked on me to see if I needed more waterwhen i was waiting watching tv on the very clean leather couchs. Ill be back. Thanks!!!

I attempted to have the alignment done on my 68 Cuda at several other shops. Most of them wouldn't touch it. Only I would try and they quoted me $150. I stumbled upon this place and they got me in the same day. Awesome customer service at the front desk. Nice clean waiting room. I spoke to the mechanic and he was extremely approachable. Great experience overall at a third of the price.

Had routine oil change done. I also asked them to complete a car inspection form for me...they did and didn't charge me extra. Great friendly service. They don't nickel and dime, which in my book is great customer service, add on top of that very friendly service. This our second time using them (my first time, my wife brought our other car for an alignment). It's not easy to spot from the road, but worth finding it. Very happy.

This is a great place to take your car. My husband went to them a few months ago thinking that there was something seriously wrong with his SUV. They called him and explained that it was nothing serious. They fixed it, and my the SUV has been running great since. They could have easily taken advantage of us but chose to be honest instead. I went there today for an oil change and tire rotation. They have a nice waiting area, friendly staff, and I got in and out in a decent time span. I will be coming back for my regular maintenance!

I also came to this shop at the recommendation of America's Tire. I just had new tires put on my car and needed an alignment. I called My Auto Surgeon and they were able to get me a same day appointment and was told it would take about an hour. I dropped my car off and asked if they could do an oil change as well - they warned me they would try but that they were pretty backed up and busy that day. Almost an hour exact from my appointment time they called to let me know my car was done and that they had done the oil change as well. They recommended I replace my air filters and since the price was right I authorized them to do that as well. The service was very friendly, very reasonably priced, and I greatly appreciated that they brought in my old air filters (without my asking) to show me how dirty they were when I picked my car up. I wish I had known about this place before having work done at another shop.

Very appreciative of the customer service and work quality here. I made an appointment, and they honored it. This is HUGE to a mom with a 4yo in tow. Plus, my car drives like a dream, which is saying a lot for a 16yo Accord.

Coming here has been the best auto repair experience I've ever had. It's everything you hope that getting your vehicle worked on will be. Chris was incredibly helpful and the price at the end was very low. I got what needed fixing fixed, was explained everything that was wrong and got out of there in a timely manner. I'm coming here for everything from now on. Seriously, such a good experience.