Reviews

Here's a Taste of Our Raving Customers

It never fails to impress us how loyal and great our customers are! For those who have left us reviews thank you for your continued support. We can't wait to serve our community.

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2

I was disappointed with Justin's lack of knowledge and poor customer service: I contacted him 6 months ago to service my car's transmission, he gave me a quote and asked to come in. I got there and without inspecting the car - Justin determined the transmission was failing, so there's no point of doing the transmission oil & filter change. I wasn't happy that I had to waste an hour on driving there - I believed him at first as he appeared to be the expert. Well, the car drives perfectly fine 12k miles later & Justin's diagnosis wasn't correct. I can't recommend him though.

5

So nice to find a place with friendly staff. Great price, easy in and out, and best service ever. Will definitely be back.

5

My first visit. Came in for an oil change for my M Benz. Personable attention from the moment I walked in. Truth is, when I got home I noticed some oil stains of the driver side panel and door sill. it was pretty bad and needless to say I was upset. So why I am giving them a 5 star review??? Because they earned it! Marlene took action the moment I notified her of this mishap. She immediately had me bring my vehicle to a professional auto detail shop to address the issue. Now in my book....we all can make mistakes, but it is how we handle our customers when one is made. Marlene, you are an asset to this company..thank you for delivering AAA customer service!!! I will definitely bring my vehicles to this place and will recommend it n a heartbeat.

5

Highly recommend Auto Surgeon, Roseville! Cameron and Grant were so patient and professional to answer all my questions and concerns. Very impressed with service, cleanliness and comfort of waiting area - they have comfy couches, phone charging station, Wi-Fi, Netflix and cable. Most important, very fair prices! 1/2 what I paid at Dodge dealer for brakes, yipee!

5

This is the only repair shop I will ever take my car to again. I was quoted over $400 dollars for a fix, I took it here and paid $138. Honest, quick (two hours and it was ready), and a very friendly staff! Marlene was awesome. Take your car here!

5

I am continually humbled and floored by the kindness & generosity of the folks at My Auto Surgeon. Seriously. If you are looking for an AMAZING (& trustworthy!) auto mechanic in the Roseville/Rocklin, CA area.... I simply cannot recommend them enough! I will never take my family's cars anywhere else!!

5

Very reliable shop. I only had an alignment done, but the other reviews were correct. Great shop and staff, and waiting area with coffee, tv, and wifi! Will go there again!

1

where do i start... first the good things : everybody is very kind and assures you they will get everything figured out. the owner responds very quickly to yelp messaging and is accomodating... and the towing company they have is convenient. i had to tow my car to this shop because the ignition switch cut out. they were able to send their tow guy out and had it towed to the shop. unfortunately, cameron, while he is a good salesman doesn't really know jack shit about cars. so he will likely OVER quote you for whatever is needed... for a repair shop that has auto surgeon in the name, they could not replace electrical wiring in a classic car... when greg called me he was polite but extremely insistent that i take the car from the shop as soon as possible. when i said that i could not find a shop that was open on the weekends to take it to he threatened a 25 dollar holding fee per day... guys i understand you are busy... but if you're that busy just move to a bigger location! do yourself and the customers a favor. so in the end, i ended up wasting alot of time, getting unnecessarily stressed out about being pressured to get my car out ( to an auto shop that can handle actual repairs) and spending $120 ( towing the car there , then back) just to get a call saying " oh i'm sorry we checked the wiring and we are not comfortable working on it" ... If you are trying to get your cars oil changed, or alignment, or maybe a headlight replaced, basically tasks that you could probably do on your own with a bit of time, do visit auto surgeon. But if you are in need of actual repairs on your car, maybe go somewhere where the people know what the hell they're doing.

5

5

I've never had a repair shop actually charge me less than the quote...until NOW. These guys are great and bill you the actual amount of time they work on the car, not what the book tells them how long it takes to fix it. Ya, saved over $100 on a sunroof repair and they didn't even charge me for a few little quick fixes that any other shop would have overcharged me at least $100 just because they could. (spring on my gas tank lid & antenna repair). Auto Surgeon want to build long lasting customers and want you to come back...WILL Do. I've sent half my office here and the other half will be there when they need a service. Highly recommend. Honest, nice and don't fix what you don't need to have done.

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