Reviews

Here's a Taste of Our Raving Customers

It never fails to impress us how loyal and great our customers are! For those who have left us reviews thank you for your continued support. We can't wait to serve our community.

Google Reviews

Check our what the rest of our customers are saying on Google here!

 

Yelp Logo

Or if you're more of a  Yelp person read more here!

 

Let us provide you with the customer experience you deserve. Call Us Today

5

Affordable, honest, fast!! Definitely recommend. Also, their waiting area has couches and Netflix!

5

First time to use them today. Great Service, great value pricing, friendly and respectful people. I'm so glad I found a "one stop" shop. Just move here and before I had one place for tire rotation, another for oil changes, another for smog, and another for repairs! Big time saver for me and so close to my Whitney Ranch house that I ride my bike home after I leave the car. Thanks!!

5

We've been here a few times now, and we are never disappointed! This last visit was for a smog check and our registration was late. They were extremely accommodating and got us in the next day! The customer service is always nice, welcoming, and professional - exactly what you want when dealing with car stuff!!

5

I was able to come in last minute right before they closed and the guys there were so helpful and friendly. I got an alignment due to getting 4 new tires from another place. They were fast efficient and very well priced. I would definitely recommend this place to anyone like I already have.

5

Went in just to get my brakes checked because they were squeaky. I thought I was gonna have to spend a few hundred dollars on brake pads, instead these awesome guys ended up just fixing the sensor that had slipped. Then I asked them about taking off a fiberglass ground effect that was cracked, because it was already on the lift. He said no problem, And they hooked me up. $15 out the door. Danny was great and so are all the other guys that helped and the manager!

5

Great place! I had to get my tires aligned the day before I left for college and they were able to squeeze me in the same day. I don't remember his name but the man at the front desk was really nice and let me and my sister watch Netflix in the waiting room while we waiting for my ride to pick us up. My only complaint/critique would be when I came back to pick up my car the man at the front was on the phone so I sat down in the waiting area and there was man watching a VERY sexually inappropriate movie on Netflix. There were other guests in the waiting area as well, so he wasn't alone. Luckily I didn't have to sit there uncomfortably for long because the man working the front got off the phone quickly and was able to help me, but parents if you have children check what's on the TV before sitting over there.

2

These guys are real good at what they do. That is until they gain your trust. Then they will try to rip you off. I took my 1996 GMC Sierra there because it was mis-firing on a few cylinders, and you could smell unburned gasoline. When I went to pick it up, Chris Kwon told me that he had bad news (he says that a lot). He told me the problem was in the valve train, and that I needed a very expensive repair. I have worked on many cars when I was younger, so with that in mind I told him I wanted a second opinion. So I took it to another auto shop that a friend of mine recommended. Guess what? All I needed was a major tune-up, and my truck is running like new! BEWARE OF THESE GUYS. I THINK THEY PAY PEOPLE FOR THE 5 STAR REVIEWS. JUST SAYIN.

5

Went in for a smog check, and they found a minor part in my car that needed replacing and let me know how much it would cost to get it replaced. They were very flexible with my schedule and allowed me to come back on a later date, and when I went in during their usual lunch hour, someone went ahead and did the smog check before going to lunch. I was fully prepared to wait for a half hour or longer, but it only took about 15 minutes -- super fast and friendly service! Shoutout to Chris for being very kind and professional.

5

The customer service here is amazing and everyone is so professional! I never would've expected to get this level of awesome customer service at a car repair shop! My car needed an oil change and I decided to try this place out because they had such great reviews, especially around their customer service. I stopped by last Friday to see if they had any spots available, but they were booked. Cameron was able to schedule me an appt for next Monday (today). I came in today and the person working the front, Daniel, was also very nice, answered my questions, and overall had excellent customer service/communication skills. I was also really happy to find out that tire rotation was included with oil changes! Instead of just assuming I wanted it done, Daniel asked to confirm if I wanted the tires rotated, in case I had any time restraints. I was also surprised when one of the other employees walked in through the main door and was heading to the back, but also said hi and acknowledged that I was there. I ended up also needing my air filter changed and some work done around my battery due to corrosion, but before working on any of that, Daniel came in and explained to me what they had seen and what that work would entail, and also gave me the prices. Never once did I feel pressured into spending more money or like I HAD to get these things fixed right then and there. They presented the facts and did not try to persuade me in any direction, which made me feel comfortable in my decision to have them go ahead and fix the other things. Another thing to add is that there was a man sitting in the waiting room who ended up being an employee there as well (I can't remember his name! Mike, maybe?), and he also was very friendly and nice! He totally managed up his coworkers and the owner, Justin, and had nothing but good things to say about every one there and how they really try to treat their customers well. This is probably the longest Yelp review I've ever done, but exceptional customer service deserves to be recognized. I'm so impressed by all the positive interactions I had with different employees (and the interactions I observed between the staff) and I had such a good experience that I've already recommended this place to four people since I've left! Definitely will be coming back for all my car needs! Keep up the awesome work!!

5

Absolutely LOVE this team! They're friendly, efficient, considerate and give a realistic cost breakdown for your car. They're honest and do a great job. I've been here a few times for a 2004 car I have and they do a good job to get in there and solve the random issues that have popped up along the way. Thanks team for your excellent service!

My Auto Surgeon is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call My Auto Surgeon (916) 543-2105 if you have any issues in accessing any area of our website.