Rocklin Auto Repair

A couple of weeks ago I went up to the Roseville/Rocklin area to pick up my car from my brother and hang out with the all rest of my family that has relocated up there. As we were leaving, the moment we hit the freeway my car began to lose power. It was clear that something was very wrong. I went on Yelp and found this shop, My Auto Surgeon, to be the best based on reviews. I sent a message to the shop on Yelp to get the ball rolling and sort this out. Thankfully, I was in no rush at all to get my car back because I primarily use a work car to get around for work. The owner, Justin B. as it states on Yelp, responded pretty quickly. He told me to give the shop a call first thing in the morning and see if anyone had cancelled their appointment so that I could get slotted in and taken care of. The next morning I called and what do you know, they wasted no time in entertaining my issue. Turned out, the transmission was done. While they were repairing the transmission I received a phone call from the shop telling me that there were a couple of gaskets from the exhaust system that needed to be replaced as well as a driveshaft that needed to be replaced. These were repairs that I was well aware of beforehand, so tacking it on to the current repair job was a no brainer. Pretty expensive fix but the positivity and attitude that everyone I spoke to in that shop made it much more bearable to gut. I've been to tons of places in my life and met folks from all walks of life, but the people at this particular business exude an incredible amount of positive attitude and the drive of wanting to help the best that they can. Fast forward exactly one week later, and my car was ready. If you are reading this understand that every job is different. The local dealership just happened to have what I needed in stock. Out of respect for this business, I'll keep pricing and all the other details out of this review. At the end of the day, My Auto Surgeon is an excellent example of your local, family friendly repair shop that has your best interest in mind. After this experience, I know that my family in that area will be well taken care of as I have made it a point to let them know that this shop is the way to go. Thank you to the staff of My Auto Surgeon, you're all awesome.

I recommend this place to everyone!! My window regulator broke so I had to duct tape my window to hold it up. I called My Auto Surgeon very last minute and they fit me in the next business day. The first 2 auto shops I called quoted me $600 and another over $400 just to fix the regulator. My Auto Surgeon was $250 out the door for the window regulator, oil change, and tire rotation!! It even ended up being a couple dollars cheaper than they originally quoted me, which never happens at other auto shops! Their customer service is EXCELLENT and they even removed the adhesive off my window from the duct tape! I will definitely be back!!

Brought my truck in to have the radiator replaced, told them I didn't need any diagnostic work done because I knew the radiator was due to be replaced. I also requested a coolant system flush. Next day went to hop in my truck to go to work and the low coolant light was on. Called the shop and the tech's (Daniel) response was that it was a coincidence and said he would put together a quote for a new coolant reservoir and level sensor. After inspecting the levels myself, the level WAS low. The shop didn't burp the coolant system after replacing the radiator and flushing the line, which resulted in them not adding enough coolant because there was air in the lines. I noticed bolts were missing that secure the coolant reservoir and they claimed it was already like that. When I asked if they either pressure or vacuum tested the lines after replacing the radiator, the tech said they did not because we declined diagnostic testing. News flash! Properly checking your work to make sure it was done is NOT diagnostic work. Pressure/vacuum testing after a coolant flush is INDUSTRY STANDARD! Having been a repeat customer for several large jobs, I am extremely disappointed and will NOT be back. Poor quality, poor customer service. I advise anyone to go elsewhere, this place is a joke. They couldn't even apologize for me having to take time off work to have to come back a second time for them to fix their errors. Mark corrected the errors and he was leaps and bounds more pleasant to work with than Daniel.

Be going here for the last 6 years and have had great service each time and very fair prices.

I took my car to Future Ford of Roseville and long story short, they wanted to charge me $769 for the exact same repair that was done two years ago. I have a warranty, that is apparently, useless. $262 later for a diagnosis ONLY, I decided to get a second opinion. I took my car to MAS and I couldn't be happier. It's about a third of the cost and Cameron has been knowledgeable and so helpful. If you need a reliable, honest car repair I highly recommend MAS.

Have had two very positive experiences here. They are close to my office and will probably be my go to for any future repairs that pop up. Thanks for all you help!

This review is specific to customer service!! I did not actually get any work done. I had reached out to My Auto Surgeon through a "request a quote" option through Yelp. Justin got back to me right away and provided a very competitive quote for resealing the oil pan on my car. I was only going to be in town (coming up from SF) one day and he couldn't fit me in. So he recommended a nearby mechanic, also in Rocklin, who may be able to help me out. Called the other guy and he could!! So sad not to have been able to use My Auto Surgeon this time, but HUGELY appreciative of the above-and-beyond customer service in referring me to another quality shop! Thanks Justin!!

I can't say enough about Justin and his team. He brings honor back to auto repair. He went above and beyond after I was taken advantage of by Roseville Jeep. I can't thank him and his staff enough. Completely trust worthy and transparent. He has earned my business forever.

I met Justin, who is the owner of this business, 6 years ago when I moved down the hill from Auburn. I needed to find a good shop to maintain all of my vehicles (Dodge Ram, Mercedes, Corvette, Toyota). To say I am happy with the service would be an understatement. Justin has his teams dialed in. The business is as professional as it could be and the employees know and understand what good customer service is. I can't begin to thank My Auto Surgeon enough for always being there when I needed them and for going above and beyond each and every time.